Returns:
- Timeframe: You can return most new, unopened items within 30 days of delivery for a full refund.
- Return Shipping Costs: We cover return shipping if the error was ours (e.g., wrong or defective item).
- Refund Timeline: Expect your refund within four weeks. This includes shipping time (5-10 business days), processing time (3-5 business days), and bank processing time (5-10 business days).
- How to Return: Contact us with your order number and product details. We'll provide instructions.
Shipping:
- Locations: We ship to all 50 US states.
- Restrictions: Some products have shipping restrictions to certain states. Please verify the legality of products in your state before ordering.
- Estimates: Shipping and delivery dates are estimated based on item availability and your chosen shipping options. These estimates may be shown on the shipping quotes page.
- Weight-Based Rates: Shipping costs for many items are weight-based. The weight is listed on the product detail page and will be rounded up to the next full pound for shipping calculations.
Please feel free to email us at Admin@friendlyvapelv.com or Call us: 702-844-8547